Recordkeeping Innovation provides records, knowledge and information management consulting and training services to clients across Australia, New Zealand and South East Asia.
Our services enable organisations to improve business operations and maintain superior information and recordkeeping systems by:
We bring an advanced conceptual understanding of recordkeeping, drawn from a wide variety of environments.
Principals, Barbara Reed and Kerry Gordon are recognised international leaders in recordkeeping. With many years of experience, drawn from a wide range of consulting clients they are recognised leaders in designing and delivering effective solutions for records, knowledge and information management. They are instrumental in establishing recordkeeping standards and frameworks.
Effective management of records, knowledge and information has become a defining challenge for organisations today. Government agencies, companies and associations are all in transition to conducting business electronically; all are driven relentlessly to find efficiencies, cut costs, improve customer experience and reduce time to market.
The growing body of regulation makes compliance more complex and increases business risks. Awareness of compliance requirements through better recordkeeping can protect organisations from loss or reputational risk. Confronting exponential growth in information and data volumes, organisations find their information increasingly fragmented, in diverse, siloed tools and technologies: email, workflow, document management and line of business systems.
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Until now responses managing to information usually involve technology-centric approaches: Electronic Content Management (ECM), Electronic Document and Records Management Systems (EDRMS), Business Process Management Systems (BPM). A new approach is needed.
Our approach is different. We provide strategic and innovative guidance to planning, control, implementation, systems configuration and integration, and exploitation of information systems that support business activities.
Using standards-based approaches, we drive real understanding of the value of information, forge links and associations across organisations for information re-use. We promote accountability through recordkeeping to reduce business risks.
Recordkeeping is important to us because it encompasses the understanding that records are evidence of business, core to business sustainability and crucial information for re-use. From a study of the legal, regulatory and business framework, we determine how and when records should be created. This is appraisal.
Without early intervention and designing for how people interact with information systems, particularly in the digital environment, records are not made. If no records are made, there will be no records to manage.
Phone: +61 2 9267 3700
Email: mail@records.com.au
Address:
Level 1 15 Wentworth Ave
Sydney NSW 2000
Phone: 02 9264 9977
Fax: 02 9267 1988
Email: mail@records.com.au
