Quality Frameworks
Apart from the terrific work of Judith Ellis and her team in devising the Compliance Handbook to ISO 15489 (see infostore.saiglobal.com/store/PreviewDoc.aspx?saleItemID=1612265)
we’ve been working on Quality Frameworks for the Scottish Archives Council, called Taking a Closer Look at Archives and Records Management Services (ARMS). Its currently being road tested in Scotland. It provides a framework for assessing the outcomes of a unified archives and records framework. Interested in any comments, of course.
http://www.scoarch.org.uk/notice-board/171