Family and Community Services
Information Management policies
The Department of Family and Community Services was formed from the merger of 4 separate agencies, to deliver social welfare services to children, the aged and for people with disabilities and community housing.
To standardise records practice, implement a shared eDRMS system and comply with the new recordkeeping standards, Recordkeeping Innovation delivered a revised information management policy. The policy was used in the information governance procedures, staff awareness and training program.