Legal Aid NSW
EDRMS training for digital recordkeeping
Legal Aid NSW provides legal advice, representation, resolution services for family disputes, public information and education services, including delivering workshops and webinars on legal matters and specialist services for particular groups. Legal Aid provides funding to private lawyers who work in partnership with Legal Aid, and to a range of community partnership programs.
In its efforts to manage information more effectively, Legal Aid engaged Recordkeeping Innovation to deliver a focused training program focusing on improving the uptake of the EDRMS system, HP Records Manager/TRIM. We delivered a set of face to face training sessions, tailored to match a wide range of skills. The aim was to improve the level of understanding and the user acceptance of the application and its agency specific configurations.