When several existing agencies were merged to create the Department of Environment and Conservation (DEC), Recordkeeping Innovation undertook the strategic review of records management, document and Ministerial tracking and recommended the amalgamation of the four different records management systems to create a single shared system. This included a plan for parallel operation of executive and ministerial document tracking across the whole enterprise during the implementation.
Recordkeeping Innovation undertook a strategic review, merged the classification schemes, identified the gaps in disposal authority coverage and developed disposal schedules to cover the identified gaps. The classification and disposal schedules were loaded into TRIM Context and linked, so that newly created records inherit disposal sentences (disposal on creation).
Training courses were developed to bring records management staff and users to a good level of knowledge of TRIM Context and several customised courses were required to account for the different levels of change required. Some of the agencies in the merger already used earlier versions of TRIM, whereas others used other records management software application or had none. This is an example of applying tailored training, support and change management to get users at varying levels of experience and knowledge up to a common standard, so as to enable progressive roll out of an enterprise wide system which replaced disparate systems.
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