A leading advocate for vulnerable young people, YOTS is a not for profit organisation based in Sydney, but expanding rapidly. The organisation requires accreditation from the NSW Commission for Children and Young People for its work with young people. The Commission has guidelines for managing case records for services recipients, and maintains high accountability standards. YOTS needed to develop recordkeeping procedures to comply with the Commission's requirements. We worked with their staff to develop simple, hardcopy records procedures, including templates, forms and file construction formats that were practical, could be followed by field workers and met the Commissioners requirements for accreditation. These were essential for auditing and to meet the grant funding standards.
"Excellent presentation, well paced information, gained more from course than I expected. It has also raised issues which are important to my work"
Read more
