Records policy and procedures determine the type and extent of systems and services to deliver records and assign responsibility for recordkeeping - creation, capture, management and disposal.
We have developed policies and procedures at all levels, based in our solid understanding of best industry practice and standards - from detailed complaint handling and templated document creation, to simple manual systems to comply with case file management requirements of the Commission for Young People.
Recordkeeping policies need to be tailored to meet business needs and reflect the regulatory framework and the existing corporate policies affecting records management (privacy, Government Information (Public Access), security etc. These provide important business continuity for maintaining systems when staff leave an organisation.
Records policies and procedures, even the most basic instructions, are an essential part of the recordkeeping framework. Policies and procedures outline how the records and information system operates. Most importantly, it clearly assigns responsibility for:
Susan Healey: ' ISO 15489 Records Management: Its development and significance ' 2002, 1st published in Records Management Journal
http://www.scribd.com/doc/7372303/ISO-15489-Records-Management-Its-Development-and-Significance
Barbara Reed: ' International Records Management Standards ISO 15489 and 23081 ' in Encyclopedia of Library and Information Sciences, Third Edition
http://www.informaworld.com/smpp/content~db=all~content=a917625607~frm=abslink
ISO 15489 Records Management
https://infostore.saiglobal.com/store/PreviewDoc.aspx?saleItemID=422375
HB 278 for Records Management compliance
http://infostore.saiglobal.com/store/details.aspx?ProductID=1118889
When systems change, or when refreshing service delivery to achieve higher standards
From a strategic plan, develop the type of services needed, then the policy and procedures show how the system should work. They inform staff of how the system operates and what they are expected to do
We have developed records management policies and procedures for the following organisations:
Retention and Disposal Guidelines Policies and Procedures Email and network chaos Business Process and Taxonomy EDMS Systems Assessment and Selection Moving? Training Paperless Office Standards and Development Information overload Records and Information Strategies Metadata Management Archives Planning Training and Events Mergers, Acquisitions & Amalgamations Innovation
