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Family and Community Services

Information Management policies

The Department of Family and Community Services was formed from the merger of 4 separate agencies, to deliver social welfare services to children, the aged and for people with disabilities and community housing.

To standardise records practice, implement a shared eDRMS system and comply with the new recordkeeping standards, Recordkeeping Innovation delivered a revised information management policy.  The policy was used in the information governance procedures, staff awareness and training program.

Holding hands, (Kasco Sandor)


Strategy for system configuration design and user support

YWCA Sydney

Archive collection listing and transfer to secure storage


Digital recordkeeping software procurement

Arts NSW

eDRMS software configuration and records disposal rules