Mine Wealth + Wellbeing
Records storage and information strategy
As a superannuation provider to the coal mining industry, Mine provides services to approximately 75,000 members. Facing a period of rapid expansion and a re-location project, Recordkeeping Innovation was engaged to develop a strategic plan for improving records systems, review the off-site records repository and develop an action plan for staged improvements.
Superannuation records need to be retained for long periods. Administrative and technology changes meant that the agency needed a method to benchmark and measure the improvements in its recordkeeping systems, to be able to comply with all regulatory requirements and to develop a project plan and budget for a staged implementation. Recordkeeping Innovation undertook a series of planned projects, including a disposal implementation project for better recordkeeping and improved information retrieval.